Intelligent Digital Technologies is a Yerevan-based digital product development team of 25+ highly skilled professionals with vast experience in their respective fields.
Stationed right in the center of Armenia’s thriving tech startup hub, constantly on the lookout for young talent, our team constantly makes sure that we maintain the flexibility that is necessary to produce the perfect solution to every client's needs, taking on the challenges of the industry without hesitation.
Intelligent Digital Technologies (IDT) has an immediate need for a Platform Support Engineer with the following duties.
Primary Position Responsibilities
●Develop and maintain tables, indexes, stored procedures, views, functions.
●Construct and execute insert and update queries on large amounts of data.
●Assist software developers in the formatting of reports.
●Create test data sets and test modifications to our relevant departments.
Additional Position Responsibilities
●Use remote access software, MS SQL Server, and MS Access for troubleshooting and resolving problems with client databases and product upgrades. In addition, aid implementation staff in developing queries for loading and manipulating data sets in MS SQL Server and MS Access.
●Offer customer support including problem diagnosis, resolution, and supplemental training to clients via email and phone calls regarding the operation of our software products
Required Technical Skills:
MS SQL Server, MS Access, MS Excel, ANSI SQL
●5+ years of IT experience
●2+ years of Customer Service experience
●2+ years of query development experience
●Good at dealing with complex SQL query and query performance optimization.
●Ability to work both independently and with minimal guidance, as well as with a team
●Knowledge of C# .NET, OOP is a plus.
●Experience with MS SQL Server, MS Access, MS Excel, and ANSI SQL with a good understanding of database design and development.
●College or University Degree, Computer-related specialty, preferred
●Experience supporting a Microsoft and Web environment in a Help Desk or Desktop Support role
●Knowledge of server operations, infrastructure, web interfaces and remote access tools
●Software problem management and resolution experience
●Attention to detail
●Effective English communication in writing, reading, listening and speaking.
Competitive, based on qualifications
Interested candidates are encouraged to submit the CV to firstname.lastname@example.org mentioning the title of position in the subject line of the message. Only short-listed candidates will be contacted for the interview.
Please, mention in your letter that you have learned about this the position from www.EXPERT.am.