"Park Resort Aghveran" hotel complex is looking for a Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our hotel competitive. You will be responsible for maximizing our sales team potential and helping in crafting sales plans.
Achieve growth and hit sales targets by helping the sales team
Help in designing and implementing a strategic business plan that expands the company’s customer base
Launch cooperation with different organizations (inter-governmental, non-governmental and various corporations)
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs, both retail (individual) and corporate customers
Respond to customer queries in a timely and accurate way, via phone, email or chat (e.g. Messenger)
Identify customer needs
Make customers’ room bookings, conference halls reservations
Monitor customer complaints on social media and reach out to solve the problem
Inform customers about new products, services or special offers (e.g. by generating direct emails by MailChimp)
Manage three travel metasearch engines and reservation websites (Booking.com, Tripadvisor and TravelLine)
Generate, edit, publish and share daily content (original text, images, or video) that builds meaningful connections and encourages community members to take action
BS/MS degree preferably in Management, Sales, Tourism or a related field
Good knowledge of Armenian, Russian and English
Experience in a Customer Support Specialist or a Sales Specialist roles
Familiarity with the Tourism and Hospitality industry
Excellent communication and problem-solving skills
Patience when handling tough cases
A modern hotel complex “Park Resort Aghveran” is located among the fairy-tale forest in the most picturesque place of Aghveran, in a 47 km from the city of Yerevan. It is a perfect place to enjoy the magnificent nature and pure air of Armenia in all the seasons of the year. “Park Resort Aghveran” hotel complex offers a full vacation package for you and your family.
The office is in Yerevan
Interested candidates are encouraged to submit the CV to firstname.lastname@example.org mentioning the title of position in the subject line of the message. Only short-listed candidates will be contacted for the interview.
Please, mention in your letter that you have learned about this the position from www.EXPERT.am.